Privacy Policy
At Dungarvan Care of the Aged CLG we are committed to protecting your privacy. Please read on for more details on our Privacy Policy.
A. PERSONAL DATA COLLECTED
You may submit your information to us for a number of reasons:
Should you give us personal data about someone else, you are responsible for ensuring that you comply with all data protection laws. In advance of submitting any information to us you should notify that person that data is shared and clarify how we collect, use and retain their personal information.
B. HOW WE USE YOUR DATA
Where data is required, the purpose for which you are invited to give us information is clear. We will not use your information for purposes that are not clear when you provide your details. Should we intend to use your data for any other purpose, we will not do so without first notifying you in writing.
We use your information to:
Members/Volunteers/Staff information will be held and used for as long as permitted for legal, regulatory, fraud prevention and legitimate business purposes.
As a Member/Volunteer/Staff we use your information for contacting you or your next of kin.
To ensure continuity and transparency in our recruitment campaigns, all applicant details will be kept for no longer than 14 months after the end of the recruitment process.
If you withdraw your consent or opt not to provide requested personal information for the purposes set out in our Privacy Policy, we may not be able to provide you with access to the requested product or service.
C. CONTACT FROM US
We have a notice board in the centre with details of our daily, weekly and once off activities.
We will send Volunteers notifications regarding events, services and meetings. We may wish to contact you for this purpose by telephone, post, SMS or email. Please give your preference on the consent form.
D. DISCLOSURE AND SHARING OF YOUR DATA
In the following circumstances, we may send your personally identifiable information to others.
E. MEASURING OUR WEBSITE VISITORS
We measure visitors to our website using Google Analytics. This records what pages you view on our site, how you arrived at our site and some basic information about your computer. All of that information is anonymous. We don’t know who you are – just that somebody visited our site.
F. DATA FILES
All Members/ Volunteers/Staff details received on paper are stored in a locked cabinet in a lockable office with limited accessibility.
We have security measures in place to protect your data on our computers. There is secret sign in details, we sign off from the computer when not in use to ensure there is no unauthorised access.
G. PHOTOGRAPHY
From time-to-time, we take photos of our Members/Volunteers/Staff and post them on our website/facebook account. We also might place photos in the local papers. You can opt in or out of that in our Consent form.
We are committed to compliance data protection law and where necessary will make available to members/volunteers/Staff any information necessary to demonstrate compliance with their processing obligations.
Whilst we undertake to maintain the highest possible levels of security practicable to protect data it should be realised that no data transmission over the Internet or information storage technology can be guaranteed to be 100% secure, and there is always some risk of unauthorised access. Dungarvan Care of the Aged CLG cannot be held liable for any breach of security. Any information submitted to us is done so at your own risk.
H. UPDATES TO OUR PRIVACY POLICY
Dungarvan Care of the Aged CLG reserves the right to change the content of this Privacy Policy at any time without prior notice. If we decide to change our Privacy Policy, we undertake to post any changes on our website so you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
I. YOUR RIGHTS
You may contact us if you have any questions about this policy, if you would like to see a copy of the information that we hold on you, if you would like that information to be corrected or even request for it to be deleted.
If you wish to raise a complaint on how we have handled your personal data, please contact us and we will investigate the matter.
Please email us at coadun@gmail.com. Alternatively, send a signed letter to Dungarvan Care of the Aged CLG, Mitchell St., Dungarvan, Co. Waterford marked “Data Privacy Request”.
If you withdraw your consent or opt not to provide requested personal information for the purposes set out in our Privacy Policy, we may not be able to provide you with access to the requested product or service.
A. PERSONAL DATA COLLECTED
You may submit your information to us for a number of reasons:
- When you register to become a member: this will include your name, date of birth, address, telephone number, next of kin contact details, medical history, dietary requirements and services you are interested in using at the Day Centre.
- Details gathered from the membership form are recorded in our Database.
- When you apply to become a Volunteer: this will include your name, date of birth, address, telephone number, email address, photo ID, proof of address.
- When you contact us with a query: this will primarily include your name and contact details.
- When you apply for a job posting: this may include your curriculum vitae, details of qualifications and experience or any other application forms completed.
- When you become a Staff member: this will include your name, date of birth, address, telephone number, email address, photo ID, proof of address, training qualifications, PPSN.
Should you give us personal data about someone else, you are responsible for ensuring that you comply with all data protection laws. In advance of submitting any information to us you should notify that person that data is shared and clarify how we collect, use and retain their personal information.
B. HOW WE USE YOUR DATA
Where data is required, the purpose for which you are invited to give us information is clear. We will not use your information for purposes that are not clear when you provide your details. Should we intend to use your data for any other purpose, we will not do so without first notifying you in writing.
We use your information to:
- process your membership,
- meet the requirements of the contract,
- provide information and services that you have requested,
- comply with regulatory requirements,
- contact you to organise voluntary activities,
- market new features or services only where you have specifically opted-in to receive emails.
Members/Volunteers/Staff information will be held and used for as long as permitted for legal, regulatory, fraud prevention and legitimate business purposes.
As a Member/Volunteer/Staff we use your information for contacting you or your next of kin.
To ensure continuity and transparency in our recruitment campaigns, all applicant details will be kept for no longer than 14 months after the end of the recruitment process.
If you withdraw your consent or opt not to provide requested personal information for the purposes set out in our Privacy Policy, we may not be able to provide you with access to the requested product or service.
C. CONTACT FROM US
We have a notice board in the centre with details of our daily, weekly and once off activities.
We will send Volunteers notifications regarding events, services and meetings. We may wish to contact you for this purpose by telephone, post, SMS or email. Please give your preference on the consent form.
D. DISCLOSURE AND SHARING OF YOUR DATA
In the following circumstances, we may send your personally identifiable information to others.
- We have obtained your express consent to share the information.
- We need to share your information to provide the service or product you have requested, paid or unpaid.
- We need to send the information to others who work on behalf of Tunstall to provide the Senior Alerts scheme service or product to you.
- We undertake not to sell, trade, or rent any personally identifiable information to others.
- Data received is processed only for the purposes of resolving your query as advised in writing by you, and is done so by trained staff, your backup will never be shared externally without prior approval from you.
E. MEASURING OUR WEBSITE VISITORS
We measure visitors to our website using Google Analytics. This records what pages you view on our site, how you arrived at our site and some basic information about your computer. All of that information is anonymous. We don’t know who you are – just that somebody visited our site.
F. DATA FILES
All Members/ Volunteers/Staff details received on paper are stored in a locked cabinet in a lockable office with limited accessibility.
We have security measures in place to protect your data on our computers. There is secret sign in details, we sign off from the computer when not in use to ensure there is no unauthorised access.
G. PHOTOGRAPHY
From time-to-time, we take photos of our Members/Volunteers/Staff and post them on our website/facebook account. We also might place photos in the local papers. You can opt in or out of that in our Consent form.
We are committed to compliance data protection law and where necessary will make available to members/volunteers/Staff any information necessary to demonstrate compliance with their processing obligations.
Whilst we undertake to maintain the highest possible levels of security practicable to protect data it should be realised that no data transmission over the Internet or information storage technology can be guaranteed to be 100% secure, and there is always some risk of unauthorised access. Dungarvan Care of the Aged CLG cannot be held liable for any breach of security. Any information submitted to us is done so at your own risk.
H. UPDATES TO OUR PRIVACY POLICY
Dungarvan Care of the Aged CLG reserves the right to change the content of this Privacy Policy at any time without prior notice. If we decide to change our Privacy Policy, we undertake to post any changes on our website so you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
I. YOUR RIGHTS
You may contact us if you have any questions about this policy, if you would like to see a copy of the information that we hold on you, if you would like that information to be corrected or even request for it to be deleted.
If you wish to raise a complaint on how we have handled your personal data, please contact us and we will investigate the matter.
Please email us at coadun@gmail.com. Alternatively, send a signed letter to Dungarvan Care of the Aged CLG, Mitchell St., Dungarvan, Co. Waterford marked “Data Privacy Request”.
If you withdraw your consent or opt not to provide requested personal information for the purposes set out in our Privacy Policy, we may not be able to provide you with access to the requested product or service.